No, ZALORA does not provide any form of repair services. Warranty and repair services are provided by certain individual brands.
Please check the Warranty Card that was packaged with your item for the contact and address of the Service Center. Alternatively, you can refer to the brand’s website for more information.
The duration for repairs or replacements varies according to each brand. Any service fees and parts costs not covered by the warranty will be charged to the customer.
You may contact the respective company’s customer support helpline for further assistance. If you need more help, please reach out to ZALORA’s Customer Service Team.